Reference

topwd Privacy Policy for Indonesia Accounts

The topwd Privacy Policy explains what we collect when you open an account, verify your phone and move between the lobby and wallet screen.

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topwd topwd Privacy Policy for Indonesia Accounts
CONTACT PATHS

Get Privacy Policy Help Through Your Account

A clear contact path helps when you want to understand a record, correct a phone detail or ask why a wallet reference appears in your account…

Account data request Ask for the personal data connected with your account after completing phone verification.
Wallet reference check For DANA, OVO, GoPay or QRIS questions, share the visible transaction reference rather than…
Correction request Tell us which account field is inaccurate and what should change.
HANDLING DETAILS

How topwd Applies This Privacy Policy

Privacy choices are easier to use when the underlying handling is visible. We separate account details from payment references, use security checks before changing access data and explain why a record is…

Account records

We use your account details and phone verification status to identify your account, protect sign-in and respond to requests. We do not ask you to place a password inside a support message.

Payment references

DANA, OVO, GoPay, QRIS, bank transfer and virtual account records help us match payment status. We keep the reference needed for account servicing rather than requesting wallet credentials.

Cookies and sessions

Our site may use cookies or similar session tools to keep your account path working between login, phone verification and the lobby. Browser settings can control some cookie behaviour.

Device security

We may record device and browser signals, sign-in time and session activity to spot unusual access. A new phone or cleared browser session can prompt another account check.

Retention choices

We retain records only for the period needed for account servicing, security checks, dispute handling or applicable obligations. When a record is no longer needed, our process removes or separates it.

Changing your data

Use the support route in your account to request access, correction or deletion where available. Include the affected field, and we will explain any identity check or legal reason for keeping it.

Privacy Policy Questions About Your Account

These Privacy Policy answers address the account, wallet and device questions you may have before opening an account. We keep the route practical: check your account details, identify the payment reference involved and contact us through the support path shown after sign-in. Access depends on local law, and where local law permits we apply the policy described here.

It covers account details, phone verification, device and browser signals, session activity, cookies, support records and payment references connected with DANA, OVO, GoPay, QRIS or bank transfers.

We use phone verification to connect you with the correct account and protect sign-in changes. Before discussing account data, we may use that status to confirm your identity.

Yes. The policy covers QRIS references and related status records used to match an account transaction. We ask for the reference, not your QRIS wallet password or private access code.

Use the account support route and state that you want a copy of your personal data. Include your account contact detail and follow the identity check before we release records.

You can request a correction for an inaccurate account field through support. Tell us the existing value and the requested change; we will explain verification and any reason a record must remain.

Cookies or similar session tools may keep login and lobby steps connected on your phone. Clearing them can end a session or require phone verification again, while browser settings control some use.

Yes. Access and eligibility depend on local law. Where local law permits, we process access, correction or deletion requests as described and explain any local exception before completing the request.

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